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Privacy Policy

Effective date: 01/24/2026

 

Introduction

We respect your privacy. This policy explains what personal information we collect, how we use it, who we share it with, and how you can control your information.

 

What personal information we collect

 

1. Contact information: full name, phone number, email address

2. Account and transaction data: purchase history, payment method (payment processors handle payment details).

3. SMS consent data: opt-in/opt-out status, timestamps, method of consent (web form, SMS keyword).

4. Customer support communications and any information you voluntarily provide.

 

How we use personal information

1. To provide, operate, and maintain our services and process transactions.

2. To send order confirmations, shipping notifications, appointment reminders, and account-related messages.

3. To send SMS messages and marketing communications only if you have expressly opted in.

4. To respond to inquiries, provide customer support, and enforce our terms.

5. To analyze and improve our website, services, and marketing.

6. To detect, prevent, and address technical or security issues.

 

Who we share personal information with

1. Service providers and vendors who perform services on our behalf (e.g., hosting, payment processors, email/SMS providers, analytics).

2. Legal and regulatory authorities when required by law or to protect legal rights.

3. In connection with business transfers (e.g., merger, sale of assets), with notice to affected users as required by law.

 

We do not sell your personal information for monetary consideration.

 

SMS consent — important notice

 

SMS consent is collected when you opt in to receive texts from us. 

SMS consent is not shared with third parties. We use your SMS consent only to send you messages as described in this policy and to maintain our records of your opt-in/opt-out status.

 

You can opt out of SMS messages at any time by following the unsubscribe instructions in any SMS, replying with the designated STOP keyword, or contacting us directly.

Data retention and security

 

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

 

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; absolute security cannot be guaranteed.

 

You can access, correct, or delete your personal information, or withdraw consent where applicable, by contacting us at either address below.

 

• https://ldowns9856.wixsite.com/european-autowerks-l

• europeanautowerksllc@gmail.com

 

To opt out of marketing emails or SMS, use the unsubscribe link in communications or reply STOP to SMS messages.

 

Children

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

 

Terms or Service

 

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or visit our website at https://ldowns9856.wixsite.com/european-autowerks-l/contact-us

• https://ldowns9856.wixsite.com/european-autowerks-l/contact-us for privacy policy and Terms of Service.

 

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from European Autowerks LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://ldowns9856.wixsite.com/european-autowerks-l/contact-us. Message HELP for help. Reply STOP to any message to opt out.

 

Contact information European Autowerks L Website: https://ldowns9856.wixsite.com/european-autowerks-l 

 

Email: Europeanaurtowerksllc@gmail.com 

 

Phone: 207-810-4682

 

Updates to this policy

We may update this policy. We will post the revised policy at https://ldowns9856.wixsite.com/european-autowerks-l/contact-us with the updated effective date.